$10 flat rate shipping throughout the Lower Mainland
Pickup - in-store or curbside pickup available for all online orders
Shipping & Returns

Shipping & Returns

Shipping Methods

Pickup - Free in-store or curbside pickup.

Vancouver - $10 flat rate shipping within the lower mainland.

Canada - $20 flat rate via Canada Post

  • Shipping charges are non-refundable
  • All orders in Canada are subject to GST/PST (except Alberta)

United States - $35 flat rate via United States Postal Service.

  • Shipments are exempt from PST/GST.
  • We are not responsible for US duties and taxes.

* Most orders are covered by our standard shipping rates. For bulk or heavy-weight orders we will contact you regarding additional costs

 

Shipping Time

99% of all Orders ship same day for in-stock items placed before 11am PST on normal business days.
(Monday through Saturday, excluding holidays)

 

Returns

  • No restocking fees
  • Altered items are not returnable
  • Shipping and handling charges are not refundable
  • Please allow up to 5 business days for credits to be processed
  • Returns must be authorized by Bacci's

Return By-Mail

First, contact us either by phone 604-733-4933 or email [email protected] in order to initiate the return. Carefully pack up your items and return via the shipping carrier of your choice.

Once we've received your item and inspected it to ensure the original condition, we'll process an in-store credit. Shipping fees are non-refundable.

Return In-Store

Returns and exchanges can be processed in-store at 2788 Granville Street, Vancouver. A credit will be issued for the returned item value.

 

Sale Items

*All items marked as SALE are final. FINAL SALE items cannot be returned for exchange, credit or refunds.

 

Backorders or Out of Stock Items

Bacci's does not do backorders.

If an item is out of stock we will contact you with further details.